Making Excuses


Digital. Rubber. Stamping.

Steve A. Wiggins

The internet, and computers in general, seem to think we’re dumb.  I say that because of the false information they routinely give.  I was recently on a website run by a reputable *ahem* agency.  It turns out that the information they gave me was incorrect.  The next week when I went to check the status of my transaction, it said I couldn’t do so because cookies were blocked on my computer.  Well, cookies aren’t blocked.  I had to call said agency to ask about the status.  I was then told that what I’d requested was valid “only during the pandemic” (excuse me, I thought we were still in a pandemic?) and that was the reason I couldn’t check the status online.  That service was no longer available.  So why did the auto-response blame it on cookies?  I miss the generic “technical difficulties.”  At least it was honest.

We’re all busy…

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